Most things were perfect and the lady that checked me out on reception on leaving was pretty amazing. I was entirely stressed and she showed compassionate and was outstanding. The customer care she gave was second to none. Please pass on my thanks to her.
Michelle
Dezember 2024
Room appeared brand new, great amenities including shower room, bed, view was beautiful out to a pound with ducks, with hills and the traction in the background, and the window actually opened fully. Reception team were 5 Stars, super professional, smiley and helpful. Would book again anytime. Stayed in another one of their branch's further south the M25 which was rundown so was pleasantly surprised how great this ones was.
Maz
Dezember 2024
Nice size room, bathroom clean and I liked the fact that there were complimentary toiletries, everything I would want for my stay. Despite the constant traffic due to M25/A3 roadworks there was no noise in the room. All staff I met were very friendly and helpful and welcomed my dog. The dog walking facilities were excellent with some nice touches including bins and picnic benches. A good children's playground too. The hotel has it's own restaurant and with all the food outlets normally associated with Motorway services there was no need to venture out of the complex.
Linda
August 2024
Great location and pet friendly so perfect for the cat show we had to go to. Food hall was amazing but everything closes at 11pm except for Maccies
Kim
Oktober 2023
Excellent staff, very helpful and managed to accommodate our request for a ground floor room, the room was pet friendly. The hotel is just off the motorway and the services are next door, so plenty of food choices. Given the 24/7 traffic around the site the room was quiet, the curtains blocked out the light, the room was cool, and we managed to get a good nights sleep.
Helen
September 2024
Quiet Room overlooking the lake on the ground floor. Clean well furbished room, well positioned full length mirror and choice of lighting modes. Pleased to have a mobile charging point well positioned within arms reach by the side of the bed. Freshly laundered bedding and very comfortable bed and firm mattress Shower cubicle although small was watertight and the shower itself had easy to use temperature controls and a decent sized detachable head with plenty of power, excellent in fact ! I was pleased with the quality and power of the hairdryer provided Drive in FREE parking was a bonus , just provide your car registration at check in Bar by reception, ( didn't use, but useful) Location at a service station made for easy access off the motorway and next door a myriad choice of fast food eateries for a quick bite, if you didn't want to avail of the good value hotel menu for breakfast & dinner
Sherina
Februar 2024
Good room for a family of four. we had to walk quite far from reception with lots of luggage which was quite annoying as the luggage trolley was broken, however, the staff assisted us in carry our luggage over a few trips. The breakfast was exceptional and unexpected - the hot food felt lie it was made with a lot of love and attention.
Chum
Januar 2024
Perfect lil stay after a long drive from Scotland and before our flight from Gatwick in the morning, Check in was easy, free parking, room clean and comfortable with tea & coffee facilities, shower great. Breakfast was available at a cost of £10.99, worth the money but there are other restaurants right next door if u want cheaper.
Natasha
Januar 2025
Very comfortable beds, with extra pillow available. The extra bed had already been set up for us and we even had enough mugs/glasses for all four of us, which is the first time we have seen such details in a 'chain' hotel. Well done Ramada!
Bainbridge
August 2023
Everything you need. Very comfortable and very good value for money
Georgia
September 2023