Always a pleasure to stay here. The rooms are clean, spacious and comfortable. Nice TV and tea/coffee, ironing board and iron, lovely breakfast and space, friendly staff, pleasant bar in the foyer, great shops (M&S) and restaurants (Nando's) next door, one of very few hotels in the region. Very good value for money, and it was easy to book!
Fiorentino347
2025年2月
Everything was lovely and clean, and the corridors smelt lovely. The beds are super comfy. The shower is good, although the shower enclosure is a bit small. I travel to Leatherhead periodically, and this is my go-to stay
Maria
2025年2月
Most things were perfect and the lady that checked me out on reception on leaving was pretty amazing. I was entirely stressed and she showed compassionate and was outstanding. The customer care she gave was second to none. Please pass on my thanks to her.
Michelle
2024年12月
Room appeared brand new, great amenities including shower room, bed, view was beautiful out to a pound with ducks, with hills and the traction in the background, and the window actually opened fully. Reception team were 5 Stars, super professional, smiley and helpful. Would book again anytime. Stayed in another one of their branch's further south the M25 which was rundown so was pleasantly surprised how great this ones was.
Maz
2024年12月
Nice size room, bathroom clean and I liked the fact that there were complimentary toiletries, everything I would want for my stay. Despite the constant traffic due to M25/A3 roadworks there was no noise in the room. All staff I met were very friendly and helpful and welcomed my dog. The dog walking facilities were excellent with some nice touches including bins and picnic benches. A good children's playground too. The hotel has it's own restaurant and with all the food outlets normally associated with Motorway services there was no need to venture out of the complex.
Linda
2024年8月
Great location and pet friendly so perfect for the cat show we had to go to. Food hall was amazing but everything closes at 11pm except for Maccies
Kim
2023年10月
Excellent staff, very helpful and managed to accommodate our request for a ground floor room, the room was pet friendly. The hotel is just off the motorway and the services are next door, so plenty of food choices. Given the 24/7 traffic around the site the room was quiet, the curtains blocked out the light, the room was cool, and we managed to get a good nights sleep.
Helen
2024年9月
Quiet Room overlooking the lake on the ground floor. Clean well furbished room, well positioned full length mirror and choice of lighting modes. Pleased to have a mobile charging point well positioned within arms reach by the side of the bed. Freshly laundered bedding and very comfortable bed and firm mattress Shower cubicle although small was watertight and the shower itself had easy to use temperature controls and a decent sized detachable head with plenty of power, excellent in fact ! I was pleased with the quality and power of the hairdryer provided Drive in FREE parking was a bonus , just provide your car registration at check in Bar by reception, ( didn't use, but useful) Location at a service station made for easy access off the motorway and next door a myriad choice of fast food eateries for a quick bite, if you didn't want to avail of the good value hotel menu for breakfast & dinner
Sherina
2024年2月
Good room for a family of four. we had to walk quite far from reception with lots of luggage which was quite annoying as the luggage trolley was broken, however, the staff assisted us in carry our luggage over a few trips. The breakfast was exceptional and unexpected - the hot food felt lie it was made with a lot of love and attention.
Chum
2024年1月
Perfect lil stay after a long drive from Scotland and before our flight from Gatwick in the morning, Check in was easy, free parking, room clean and comfortable with tea & coffee facilities, shower great. Breakfast was available at a cost of £10.99, worth the money but there are other restaurants right next door if u want cheaper.
Natasha
2025年1月